Shipping policy
Shipping Policy
Last updated: September 13, 2026
Thank you for shopping with us. We’re committed to making sure your order reaches you safely and as smoothly as possible. Please review our shipping information below before placing your order.
Order Processing
Orders are typically processed within 1–3 business days after your order has been confirmed.
During holidays, sales, new product launches, or periods of high order volume, processing may take slightly longer.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.
Estimated Delivery Times
Estimated delivery times after your order has been processed are:
United States: 7–15 business days
Canada: 8–18 business days
United Kingdom: 7–15 business days
Australia & New Zealand: 8–18 business days
Europe: 8–18 business days
Other international destinations: 10–25 business days
Please note that these are estimated delivery times and are not guaranteed. Customs processing, local carrier delays, weather conditions, holidays, and other circumstances outside our control may affect delivery times.
Shipping Fees
Shipping charges, if applicable, are calculated and displayed at checkout before payment.
From time to time, we may offer free shipping promotions. Any applicable free shipping offer will be shown on our website or during checkout.
Tracking Your Order
When tracking is available, you will receive a tracking number by email once your order has shipped.
Please allow 2–5 business days for tracking information to begin updating after receiving your shipping confirmation.
In some cases, international tracking may not update until the package reaches the destination country or is transferred to a local carrier.
Multiple Packages
Depending on product availability and fulfillment location, items from the same order may occasionally be shipped separately.
If your order arrives in multiple packages, you will not be charged additional shipping fees beyond the amount shown at checkout.
Incorrect Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout.
If you notice an error in your shipping information, please contact us as soon as possible. We cannot guarantee that an address can be changed once an order has entered processing or has been shipped.
We are not responsible for packages delivered to an incorrect address provided by the customer.
Delayed or Lost Packages
Occasional carrier delays can occur, particularly during holidays or periods of high shipping volume.
If your tracking has not updated for an extended period or your order has not arrived within a reasonable period after the estimated delivery window, please contact our customer support team.
We will review the shipment and work with you to determine the appropriate next steps.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.
Unless otherwise stated at checkout, these charges are the responsibility of the recipient and are not included in the product price or shipping fee.
Customs regulations vary by country, so we recommend checking your local requirements before ordering.
Questions About Your Order
If you have any questions regarding shipping or your order, please contact us at:
Email: support@milaathome.store
Please include your order number in your message so we can assist you more quickly.